Track Your Order
Check where your order is with your order number and the email used at checkout.
Find your order
Your order number is in the confirmation email we sent after checkout. Signed in? You can also see orders in My Account.
To check the status of your order, enter your order number and the billing email address you used at checkout in the form on this page. Your order number is in your order confirmation email.
Every order ships with USPS, and we email your USPS tracking number when your order ships. Tracking updates as USPS scans your parcel along its route, so it may not change for a day or so after the label is created. You can also enter your tracking number at USPS.com.
If you have a question about your delivery, please contact us by phone at +1 305-883-5304 or by email at support@elnuevoneighborhood.com. See our Shipping Policy for delivery times.
- Orders ship in 1–2 business days.
- We email your USPS tracking number when your order ships.
- Need help? Call +1 305-883-5304 or email support@elnuevoneighborhood.com.
