El Nuevo Neighborhood Pet Shop is a pet retail business based in Hialeah, Florida, offering a selection of bird toys and pet accessories.
Our website, https://elnuevoneighborhood.com/, is operated by EL NUEVO NEIGHBORHOOD PETSHOP CORP, a Florida corporation registered with the Florida Department of State under document number P17000069250.
Our business address is 544 Hialeah Dr, Hialeah, FL 33010, United States.
Through our online store, we offer bird toys and accessories, including products for chewing, foraging, shredding, and interactive play.
We aim to provide clear product information, transparent pricing, accessible customer support, and straightforward shipping and return policies.
Who we are
El Nuevo Neighborhood Pet Shop is the customer-facing name of EL NUEVO NEIGHBORHOOD PETSHOP CORP, a Florida Profit Corporation registered with the Florida Department of State, Division of Corporations, under document number P17000069250. EL NUEVO NEIGHBORHOOD PETSHOP CORP operates this website and is the seller of every product sold on it. Online orders are packed and shipped from our business address at 544 Hialeah Dr, Hialeah, Florida, and returns come back to the same address.
What we sell
Our online store currently offers bird toys and accessories in four groups:
- Chew toys: hanging toys for birds that like to chew
- Shredding toys: toys that are meant to be pulled apart
- Foraging toys: toys that give a bird something to search through and work at
- Interactive toys: toys a bird can move, ring and handle
Our product range is growing. We add new products, and new pet categories, over time, so please check our shop for the current selection.
Product information
- Materials listed. Every product page names the main materials in that product, so you know what your bird will be chewing.
- Natural materials and stainless hardware. Our current toys use materials such as untreated beechwood and maple, balsa, loofah, bamboo, palm leaves, vine and paper, with stainless steel bells, chains and hanging hardware.
- New items only. Every item we sell is new.
- Sized for small and medium birds. Our current toys suit birds such as budgies, lovebirds, cockatiels and conures.
- Product photos. Product images show the products we sell. Colors can look different on different screens, and natural materials vary slightly from piece to piece.
Our Bird Toy Safety & Care guide explains how to choose, inspect, clean and replace bird toys.
How ordering works
- Online orders are packed in Hialeah and shipped with USPS within 1 to 2 business days.
- Shipping is a flat rate per order: USPS Ground Advantage $11.95, USPS Priority Mail $15.95 or USPS Priority Mail Express $49.95. See our Shipping Policy.
- Every order ships with a USPS tracking number, and you can check status on our Track Your Order page.
- You can return items within 30 days of delivery, and we cover the return shipping cost. See our Return & Refund Policy.
- We accept Visa, Mastercard, American Express and Discover. Florida sales tax is added to orders delivered in Florida. See our Payment Policy.
Contact us
Our team answers phone calls and emails during business hours, and we reply to emails and contact-form messages within 1 business day.
- Store name: El Nuevo Neighborhood Pet Shop
- Legal business name: EL NUEVO NEIGHBORHOOD PETSHOP CORP
- Business type: Florida Profit Corporation
- Florida registration number: P17000069250
- Business address: 544 Hialeah Dr, Hialeah, FL 33010, United States
- Phone: +1 305-883-5304
- Email: support@elnuevoneighborhood.com
- Website: https://elnuevoneighborhood.com/
- Business hours: Monday to Friday, 9:00 AM to 6:00 PM; Saturday, 9:00 AM to 5:00 PM; Sunday, closed (Eastern Time)
You can also send us a message through our contact page, which also shows our location on a map.